SHIPPING & HANDLING
Orders are subject to verification and approval before shipping.
Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Chokitem cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
All orders are processed within 24-48 hours. Items are shipped via Canada Post or DHL depending on selection shipping selected.
Processing time is required so that we can review your order information and prepare it for shipping. Orders are processed Monday thru Friday. For more specific questions or concerns, please contact us and include your full name and order number. We look forward to assisting you.
Orders shipped outside of Canada may be subject to duties / VAT or destination country tax. Please consult your local customs agency for more information. If applicable buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.Please note that some shipments may experience delays due to the customs clearance process, which are outside of our control.
You will receive an order confirmation email after you place your order. Please check your junk or spam folders if it does not appear in your inbox.
Please review the order confirmation and contact us if you see any errors.